|
MEMBERS
ONLY - CALSCAPE EXPO HANDOUTS
Last
year, the location for CalScape Expo returned to Palm Springs, and settled
at the Wyndham Hotel and Palm Springs Convention Center. For 2009, PIA's
CalScape Expo returns to vibrant Las Vegas - and a new home at the Flamingo
Harrah's!
Most
of the files listed below are Adobe PDF files. You will need Adobe
Acrobat Reader software to view these files. You may download Acrobat
Reader for free from the following link: www.adobe.com
By
clicking on the links to the PDF documents you may download the file after
entering your username and password. Current members will already
have a User ID and password. Your username and password are listed
on your Member Welcome letter for this year. If you have any problems
with your username and password you may also email or call the PIA office
for assistance.
HANDOUT
MATERIALS FROM PREVIOUS CALSCAPE EXPOS - 1999 THROUGH 2004
CalScape
Expo 2004
Its
More Than Just Price - Rick Segel, Rick Segel & Associates
How
to Differentiate Your Business - Rick Segel, Rick Segel &
Associates
Customer
Service for the Front Line Tech - Vicky Cate, Evergreen Interiors
Patioscaping:
Recipes for Success - Tony Caruso, Decorative Plant Service
Patioscaping:
Pricing for Profits - Tony Caruso, Decorative Plant Service
Patioscaping:
Math Forum la Website - Tony Caruso, Decorative Plant Service
The
State of the Plantscape Industry - McRae Anderson, McCaren Designs
Relationship
Sales and Marketing - M. J. Gilhooley, Gilhooley Consulting
Pest
Identification & Management - Lori Ann Asmus, The Emerald City
Scales
(#7408),
Whiteflies (#7401),
Fungus Gnats (#7448),
Spider
Mites (#7405), Aphids
(#7404), Thrips
(#7429)
Please
note: All pest identification and management publications
are by the University of California Cooperative Extension and are found
at their website - www.ipm.ucdavis.edu
CalScape
Expo 2003
Being
Your Customers Best Resource - McRae Anderson with Cindy Peterson
The
Plant is Dead - I Think...
- Vicky Cate, Evergreen Interiors
CalScape
Expo 2002
Training
the Trainers - Vicky Cate, Evergreen Interiors
Training
Guide for Trainers
Technician
Performance Review Form
Technician
Performance Appraisal Form
Training
Checklist for Trainers
Keynote
Speech - Doug Trenary, Doug Trenary's Fast Track
The
Service Mind
The
Service Mind Action Plan
Contracts,
Costs & Pricing - Barb Helfman, TOPsiders
Interiorscape
Bid Survey
Contract
Basics
Initial
Sale & Installation
Initial
Sale Survey Range
Guaranteed
Maintenance
Guaranteed
Maintenance Survey Results
Blooming
Plant Pricing
Blooming
Plant Formula
Lease
Options
Some
Insecticides and Miticides Labeled for Interior/Indoor Use -
Dr. Ann Chase, Chase Research Gardens
CalScape
Expo 2001
Keynote
Speech - Responsible
Managers Get Results - Gerry Faust
Attracting
and Retaining the BEST Team - Karin Senneff
CalScape
Expo 1999
Biological
Control of Pests of Interiorscape Plants - Dr. Mark Hoddle
Click
here to view additional CalScape Expo handouts from 2005 to 2008.
|